News & Updates
Innovating every single day to help you attract, engage, and serve your members
Email Failure Improvements
June 11, 2026
JourneyCARE now provides clearer, more user-friendly error messages for failed emails, making it easier to identify and resolve delivery issues. We've also updated error links to open in a new tab, allowing you to review details without losing your current workflow or context. These enhancements help streamline troubleshooting, reduce interruptions, and make email management more efficient.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
