News & Updates
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Email Failure Improvements
June 11, 2026
JourneyCARE now provides clearer, more user-friendly error messages for failed emails, making it easier to identify and resolve delivery issues. We've also updated error links to open in a new tab, allowing you to review details without losing your current workflow or context. These enhancements help streamline troubleshooting, reduce interruptions, and make email management more efficient.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
