News & Updates
Innovating every single day to help you attract, engage, and serve your members
Ecommerce Updates
March 17, 2026
There have been quite a few updates released for the ecommerce feature, so if you’re running a store for your organization, you may want to check these out:
- Shipping options now sort automatically by price with the most affordable option listed first. This means that if you’re offering Free Shipping, people will see that first and it will be automatically selected.
- Variant image sync - when customers select a variant, the product image automatically updates to the image assigned to that variant, creating a clearer and more intuitive shopping experience.
- Additional Product Media Layout Options on your details page - choose from Gallery, Carousel, or Two Column views
- A new “zoom in” feature allows customers to inspect finer details.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
