News & Updates
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Course Content Import
May 17, 2026
Courses Builder has a cool new feature that lets you bring content from your old courses into new ones! This makes creating courses easier because you can use content you’ve already made. You can import individual lessons, whole modules, or even entire courses, which keeps everything the same and saves you from having to do it all over again. Once you import something, it’s right there in your new course, ready for you to tweak and make it your own.
We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.
JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.
