News & Updates
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STYLE YOUR QR CODES
April 2, 2026

Did you know that JourneyCARE has a built-in QR maker? You’ll find it under “Standard Site Options”. This feature allows you to instantly create QR codes that you can use in your presentations or marketing materials.
Now, we’ve added more advanced design options that allow you to create QR codes that actually feel like part of your brand. With updated shapes, styling, and the ability to add simple call-to-action text, your QR codes can now look more polished and give members a clearer sense of what they’ll get when they scan.

We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.

JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.

