News & Updates
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Conditional Visibility Settings
July 8, 2026
Personalizing your emails is now more efficient than ever! With the latest improvements to Conditional Visibility, you can apply visibility rules to an entire layout instead of setting them up element by element. We've also introduced the new “IS EMPTY” and “IS PRESENT” conditions, allowing you to show or hide content based on whether information is available. Whether you're displaying a download button only when a file exists or hiding sections that aren't relevant to a contact, creating dynamic email experiences is now simpler and more flexible. Best of all, these enhancements work seamlessly with all custom fields while preserving your existing visibility settings.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
