News & Updates
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Closed Captions & Subtitle Support for Videos
April 14, 2025
JourneyCARE now offers Closed Captions & Subtitle Support for your Courses, a powerful upgrade that brings accessibility front and center to your video courses and helps you cater to global audiences.
The subtitle editor allows you to fine-tune timing and formatting with precision.
Why This Update Matters:
- Make content more inclusive for learners with hearing impairments.
- Support non-native speakers through language-specific subtitles.
- Improve engagement and comprehension across diverse audiences.
- Align with accessibility best practices for online learning.
This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav. Purpose To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format. What Changed Before: Only the MIME type audio/x-wav was supported. Now: The system now supports both audio/x-wav and audio/wav MIME types. This update improves compatibility with different audio file exporters and recording tools that use audio/wav.
You can now create higher-quality, platform-specific AI content in Social Planner with our all-new, guided content questions powered by Content AI. What’s Changed? Adaptive Experience: The content generation form now adapts to your selected platform (Facebook, Instagram, LinkedIn, etc.) and content type (Post, Reel, etc.), asking only the most relevant questions. Brand Voice Integration: Brand Voice fields are auto-filled wherever possible for consistent, on-brand content. You can still override or add extra details as you wish. Streamlined Workflow: Mandatory fields are always visible, while optional questions are neatly tucked into a collapsible menu - expand them whenever you want more control. Clearer Content Goals: The new questions help you clarify your key message, content goal, CTA, and more - tailored to each social platform and content type. How Do I Use This? Go to Marketing → Social Planner. Click the "+ New Post" button. Under the dropdown, select "Content AI" to launch the new experience. Try it out and share your feedback for the generated content
