News & Updates

Innovating every single day to help you attract, engage, and serve your members

Closed Captions & Subtitle Support for Videos
April 14, 2025

JourneyCARE now offers Closed Captions & Subtitle Support for your Courses, a powerful upgrade that brings accessibility front and center to your video courses and helps you cater to global audiences.


The subtitle editor allows you to fine-tune timing and formatting with precision.


Why This Update Matters:


  • Make content more inclusive for learners with hearing impairments.
  • Support non-native speakers through language-specific subtitles.
  • Improve engagement and comprehension across diverse audiences.
  • Align with accessibility best practices for online learning.



December 26, 2025
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
December 24, 2025
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
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