News & Updates

Innovating every single day to help you attract, engage, and serve your members

Closed Captions & Subtitle Support for Videos
April 14, 2025

JourneyCARE now offers Closed Captions & Subtitle Support for your Courses, a powerful upgrade that brings accessibility front and center to your video courses and helps you cater to global audiences.


The subtitle editor allows you to fine-tune timing and formatting with precision.


Why This Update Matters:


  • Make content more inclusive for learners with hearing impairments.
  • Support non-native speakers through language-specific subtitles.
  • Improve engagement and comprehension across diverse audiences.
  • Align with accessibility best practices for online learning.



April 28, 2026
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
April 28, 2026
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
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