News & Updates
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Automatically Invoice for Failed Subscription Payments
April 13, 2025
Our latest update to JourneyCARE's payment functionality provides you with additional flexibility on what happens when a member's automatically recurring payment fails.
Previously, you could establish a custom "retry" schedule and automatically lapse the member's status if the transactions don't work, but now you have an option of creating an invoice upon failure.
Set this up in your account by going to:
Payments > Settings > Subscriptions
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
