News & Updates
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Bulk Import Custom Objects
March 17, 2026
We’ve always had the ability to import just about anything that you’d like into Contact Records, but now that ability extends to Companies and Custom Objects. You’ll now have access to duplicate detection, field mapping, verification, and detailed import tracking - all with a guided 4-step flow.
Note that your import does need to be in CSV format, just like you have to do for Contact imports.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
