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Build Workflows Fast with AI
March 17, 2026
Have you given the AI feature a try inside Workflows? This feature has dramatically shifted from being a “helpful tool for beginners” to being the fastest way to create new workflows, even for experienced power users.
For example, you can simply type: “When a form is submitted, I want to send an email to the form submitter and an SMS as well, plus an internal notification to my team.” In about 15 seconds, the structured workflow appears.
Need changes? Simply chat with the AI and describe what needs to be different. This feature is getting faster and more accurate with each round of updates.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
