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Automatically tag people who interact with your emails
January 7, 2025
It's now even easier to automatically follow-up with people who interact with the emails you send. Instantly segment with tags based on opens, clicks, replies, and more!
You can quickly set the desired tag(s) on the sending screen when you are prepping an email to go out.
While you *could* do this previously by setting up workflows, having this built right into the sending screen saves you time by eliminating the need to create those automations.
After sending, you'll be able to see a tags summary as part of your campaign statistics.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
