News & Updates

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Automatically tag people who interact with your emails
January 7, 2025

It's now even easier to automatically follow-up with people who interact with the emails you send. Instantly segment with tags based on opens, clicks, replies, and more!


You can quickly set the desired tag(s) on the sending screen when you are prepping an email to go out.


While you *could* do this previously by setting up workflows, having this built right into the sending screen saves you time by eliminating the need to create those automations.


After sending, you'll be able to see a tags summary as part of your campaign statistics.

June 24, 2025
JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.
June 19, 2025
We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.
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