News & Updates
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Payments now integrated with Surveys
January 8, 2025
Because we know that every organization has different preferences for how payments are collected, our team is always looking for new ways to make that easy and flexible for you.
The newest option allows you to accept a payment as part of a survey. This allows you to accept donations, sell products, or charge for programs in a way that feels completely seamless.
If you've used this feature with a JourneyCARE form, you'll find the set-up to be similar and quite intuitive.
*The main difference between forms and surveys is that a form shows all of the questions on the same screen, whereas a survey presents one question at a time.

JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.

We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.