News & Updates

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All Pipelines View
August 6, 2026

Managing opportunities across multiple pipelines no longer means jumping between different views. The new All Pipelines option lets you see opportunities from every pipeline together in one convenient list, making it easier to monitor activity and identify what needs your attention. You can also save your preferred view as a Smart List for quick access whenever you need it. It's a simple improvement that helps you stay organized and gives you a clearer picture of your entire sales pipeline.

September 14, 2026
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
September 14, 2026
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
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