News & Updates
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40+ review platforms now integrated in JourneyCARE
February 13, 2025
Does your organization leverage the marketing power of customer reviews?
JourneyCARE now connects with more than 40 new sources of online reviews. This integration allows you to see customer reviews all in one place and respond more quickly.
- Airbnb
- AliExpress
- Angie’s List
- Amazon
- Agoda
- App Store
- Avvo
- Booking.com
- Capterra
- CarGurus
- Cars.com
- CitySearch
- Consumer Affairs
- DealerRater
- eBay
- Expedia
- FindLaw
- FourSquare
- Glassdoor
- Google Business Profile
- Google Play
- Google Shopping
- Healthgrades
- HomeAdvisor
- Hotels.com
- Houzz
- IMDb
- Indeed
- Lawyers.com
- OpenTable
- Product Hunt
- ProductReview
- RateMDs
- TripAdvisor
- TrustPilot
- VRBO
- WebMD
- Yellow Pages
- Yelp
- Zillow
- ZocDoc
- Zomato
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
