News & Updates
Innovating every single day to help you attract, engage, and serve your members
Unread Message Catchup
June 26, 2026
We’ve improved the Conversations experience with new tools to help you quickly locate unread messages in long threads. A new “New” divider now clearly marks where unread messages begin, and when you open an unread conversation, you’ll automatically be taken directly to the first unread message. These indicators remain visible until you reply or manually mark the conversation as read, ensuring nothing gets missed even after navigating away or refreshing. This update helps reduce scrolling, improve response times, and make it easier to stay on top of important conversations.
We’re excited to introduce a new enhancement that gives you more control over how your video posts appear when shared through Social Planner. JourneyCARE now lets you choose a custom cover image for your videos when uploading posts in bulk, helping your content look more professional and eye-catching. This update makes it easier to keep your branding consistent, attract more viewer attention, and save time by setting everything up in one upload. Simply use the latest upload template and add the image you’d like displayed as your video preview.
Stay connected to your essential metrics when you're on the go! You can now access the same dashboards and key metrics available on the web directly from your admin mobile app, giving you real-time visibility into important information such as sales, conversions, campaigns, and team activity. The new mobile experience allows you to quickly view trends, filter data, explore charts, and even receive easy-to-understand AI insights to help you make informed decisions on the go. Additionally, campaign tracking now has its own dedicated section in the app, making it even easier to monitor your marketing efforts in one place.
