News & Updates

Innovating every single day to help you attract, engage, and serve your members

Trash functionality added for Media Storage
February 27, 2025

Trash functionality is now availble for Media Storage, providing you with a seamless file recovery experience.


Deleted files are safely held in Trash for 30 days, giving you a second chance to recover them if you've deleted something prematurely.


How to Use It:


  • From media storage, deleted files are moved to trash if you want to remove it from the media storage.
  • Navigate to the trash section within Media Storage by clicking on three dots menu on top right,
  • Review the list of deleted files.
  • Select a file and choose “Restore” to recover it, or “Delete Permanently” to free up space.
  • Once Trash is emptied, please note that recovery of these files is not possible.
July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
More Posts