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"Other" option now available in Forms and Surveys
February 26, 2025

By popular request, we've just introduced the "Other" option in forms and surveys, allowing your respondents to provide a custom answer that doesn't fit the pre-set options.


This feature works for both checkboxes and radio button fields.


Custom responses are automatically captured and stored with all submissions.


How to Use It:

  • Open Your Form/Survey: Start by editing your form or survey.
  • Add the “Other” Option: Click the button labeled “Add 'Other' option” next to your multiple-choice field.
  • Save Your Form: Confirm your changes and save.
  • Collect Responses: When users fill out the form, they’ll see “Other.” If they pick it, they can simply type their own answer.
July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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