News & Updates
Innovating every single day to help you attract, engage, and serve your members
Speed optimizations for community
January 21, 2025
Today, we want to give a special shout out to the unsung heroes on the dev team who work tirelessly to keep every aspect of the system running at peak performance.
Most recently, it's Communities that got a little re-tuning, specifically in the speed for chat suggestion. (You know that little modal that suggests people as you start typing in the name of someone you'd like to message?)
There are all sorts of behind-the-scenes things like this... tiny little things that are practically unnoticeable when they are running well, but they only stay unnoticeable because there are real people behind the scenes monitoring and innovating.

We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.

Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.

