News & Updates
Innovating every single day to help you attract, engage, and serve your members
Speed optimizations for community
January 21, 2025
Today, we want to give a special shout out to the unsung heroes on the dev team who work tirelessly to keep every aspect of the system running at peak performance.
Most recently, it's Communities that got a little re-tuning, specifically in the speed for chat suggestion. (You know that little modal that suggests people as you start typing in the name of someone you'd like to message?)
There are all sorts of behind-the-scenes things like this... tiny little things that are practically unnoticeable when they are running well, but they only stay unnoticeable because there are real people behind the scenes monitoring and innovating.
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
