News & Updates
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Got Duplicates? Merging Just Got Smarter
December 20, 2024
In JourneyCARE, you can easily merge up to 10 duplicate contacts... because let's face it... sometimes people have multiple email addresses and phone numbers, so things can start getting messy.
Now, in addition to all of the merging capabilities that you had before, you'll notice some new enhancements:
- Merging and Adding Additional Email Addresses and Phone Numbers: Retain additional email addresses and phone numbers while merging contacts. Select a primary email and phone number during the merge process as per your requirement.
- Improved DND Preference Management:
Gain full control over DND settings by selecting preferences for each communication channel individually.
- Updated UX: Experience a cleaner interface with significant fixes and performance improvements to streamline your workflow.

Members now have more control over their community email notifications, with unsubscribe preferences limited to the specific community and notification type they choose to turn off. Other community and platform emails continue as normal, helping members avoid unwanted messages without accidentally opting out of relevant updates. They can also re-enable individual notifications at any time from their notification settings.

You can now generate images directly within workflows using the AI Image Generation action, with support for multiple AI models, custom prompts, templates, quality settings, and brand controls. This is a premium action, so each execution carries an additional charge that varies with the model, quality, size, and any Design Kit or Brand Voice you apply. Generated images are automatically saved to Media Storage, with an Image URL available for the actions that follow, making it possible to use them in emails, SMS, social posts, custom fields, or webhooks. Because images are stored at a public URL that anyone with the link can open without logging in, take care when prompts include customer data. This opens up more flexible ways to create personalized visuals as part of your automated workflows.

