News & Updates
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Got Duplicates? Merging Just Got Smarter
December 20, 2024
In JourneyCARE, you can easily merge up to 10 duplicate contacts... because let's face it... sometimes people have multiple email addresses and phone numbers, so things can start getting messy.
Now, in addition to all of the merging capabilities that you had before, you'll notice some new enhancements:
- Merging and Adding Additional Email Addresses and Phone Numbers: Retain additional email addresses and phone numbers while merging contacts. Select a primary email and phone number during the merge process as per your requirement.
- Improved DND Preference Management:
Gain full control over DND settings by selecting preferences for each communication channel individually.
- Updated UX: Experience a cleaner interface with significant fixes and performance improvements to streamline your workflow.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
