News & Updates
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Set Dynamic Timer from time email is opened
March 3, 2025
If you've been loving the ability to use a timer in your JourneyCARE emails, this update is for you!
Now, you can set the timer to end after a specific duration from when the email is opened or sent.
Example Use Cases:
2-hour discount from opening an event promotion
24-hour birthday discount after opening the birthday email
Our team can't wait to hear how you use this new tool!
IMPORTANT: The timer only works for a contact ONCE, so always use a NEW timer when creating an email that contains this feature. Don't duplicate/clone timers across multiple emails.

We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.

We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.

