News & Updates

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Set Dynamic Timer from time email is opened
March 3, 2025

If you've been loving the ability to use a timer in your JourneyCARE emails, this update is for you!


Now, you can set the timer to end after a specific duration from when the email is opened or sent.


Example Use Cases:

2-hour discount from opening an event promotion

24-hour birthday discount after opening the birthday email


Our team can't wait to hear how you use this new tool!


IMPORTANT: The timer only works for a contact ONCE, so always use a NEW timer when creating an email that contains this feature. Don't duplicate/clone timers across multiple emails.

July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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