News & Updates

Innovating every single day to help you attract, engage, and serve your members

Resolve Form Errors Faster
September 8, 2025

Sometimes when people hit the submit button on a form in JourneyCARE, it wasn't always obvious to them that they had made an error. If they didn't scroll back up to see that a field had been flagged with an error, they'd think that the form wasn't working. Now, if someone tries to submit a form with an error, it will automatically scroll back up to the field that has the error.


This should make it easier for them to correct their error, resulting in less trouble-shooting that you have to do.

July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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