News & Updates

Innovating every single day to help you attract, engage, and serve your members

Member Mobile App Updates
August 4, 2025

TRANSCRIPT:

Our development team just dropped a major update to the mobile app, and it's all about making your member experience faster, smoother, and easier to navigate. Here's what you'll notice first load times for joined communities are faster. Next, switching between courses and communities feels super snappy.


Navigation across screens feels smooth. The layouts are leaner and easier to browse. Finally, both the top and bottom navigation bars got a fresh redesign to make everything more intuitive. Our team's goal, of course, is to provide you with an app that keeps up with you with less friction so that you members can hop into your groups and learning experiences without missing a beat.


I'm also pleased to share that these changes are just the beginning. Even more mobile first enhancements are on the way.

New Display Page for Certificates & Badges

August 1, 2025
TRANSCRIPT: Hey there. The next time you visit the credentials area in Journey Care, we think you'll love what's new. The old preview page gone in its place is a sleek professional grade credential page that's designed not just to look good, but to work hard for your members. Each certificate now features a page layout that displays the recipient's name issuing organization issue, and expiry dates all in one beautiful view. With just a click. Recipients can download their credential or share it directly to LinkedIn, Facebook, Twitter, or WhatsApp. No screenshots, no workarounds, just instant visibility. And speaking of LinkedIn, we've added one click access to LinkedIn's credential form already pre-filled for fast and easy listing. Perfect for highlighting achievements in seconds. And then one final edition that we think you'll like. There's now a real time verification tool built right in anyone can click to confirm a credentials, authenticity, giving your organization added credibility and helping your members shine even brighter. That's it for this update, but that's a big change, isn't it? Your ability to issue credentials via JourneyCARE just went from basic to brilliant, so be sure to take a look.

New Workflow Trigger: Address Fields Changed

July 31, 2025
TRANSCRIPT: Hey there, JC here with an update for your workflows. If you've ever wished your automations could react when someone updates their address, now they can. We've added a new trigger that can now kick off workflows. The moment a contacts address changes, whether it's a new street address, updated city, postal code, or even country, your automations can spring into action without skipping a beat. Let's say a contact moves into a different region of the country. You can instantly alert your team, or if a member updates their city, you can automatically tag them to get updates for local events. Even small fixes like correcting a street address can trigger follow-up actions to keep your data clean and your team informed. Smart, seamless automations can happen where and when you need them, so go ahead and put those address changes to work. As always, if you need any assistance with your workflows, our help desk team is just an email away. Feel free to reach out.
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