News & Updates
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Flexible Task Actions
April 28, 2026
You now have much more control over how tasks are scheduled inside workflows. Due dates can be set using days, weeks, months, or years, with the option to add a specific time and preview exactly when the task will be due before saving it.
Task details are also easier to work with. Descriptions now support rich text formatting, making it simpler to create clear, detailed instructions. Altogether, this update makes it easier to plan follow-ups and assign tasks that are precise, organized, and easier for your team to act on.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
