News & Updates
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Expanded Support for Authorize.net and NMI
March 28, 2025
While Stripe continues to be our most popular payment provider and has the most robust integration, our team is working diligently to bring other major payment providers up to a similar level.
Here are a few new features that you'll have access to if your organization uses Authorize.net or NMI.
- Listing Saved Cards:
view saved cards in both live and test modes for improved visibility and management.
- Charge Cards without Default Provider: charge cards even when the custom payment provider is not set as the default provider.
- Record Payments for Invoices:
record payments against invoices, regardless of whether the custom provider is the default.
- Add Cards with Single Provider:
add new cards when only the custom payment provider is connected to the platform.
- Manual Subscription Creation:
create manual subscriptions using the custom payment provider directly from the Contacts and Subscription pages.
- Update Payment Methods for Subscriptions:
update payment methods for subscriptions using custom payment providers.
- Payment Widget Module Enhancements:
add, list, and charge cards via the Payment Widgets module.
- Card Management (Deletion):
capability to delete saved cards under the Manage Cards section for better card management.
- Provider Listing on Integrations Page: handle displaying a list of custom payment providers on the Integrations Page correctly even when multiple similar custom provider based apps are connected, with the option to mark one of the custom provider as default,.

TRANSCRIPT: Hey friends, JayCee here, your AI powered client educator for Journey Care. I'm back today with an exciting update about the AI capability in your account. The capability of the AI care assistance in Journey Care has been expanded, which means that your bots are even more flexible in their conversations. With your contacts, you can now have your AI care assistant collect up to 20 contact fields during their interaction. That is a massive increase from the three fields that you could do before. This means that you can get richer data collection from a membership inquiry, event registration, donation, or sponsor signup. Additionally, you can trigger up to five workflows. Again, that's an increase from three before. We hope you've been loving the amazing things you can do with your customizable care assistants. If you've created something super useful, drop us a line here at the help desk and let us know.

TRANSCRIPT: Hi there. It's JayCee from the Journey Care team with some exciting news that makes your website even more AI ready. And the best part, you don't have to do a thing. We've automatically rolled out something called LLMs txt on all published sites. It's already working behind the scenes for you. Think of it like a cheat sheet for AI made specifically for tools like Chat, GPT, Claude and Perplexity. It gives these large language models a clean, structured map of what your site is all about. That means when someone asks an AI tool about your organization or a topic that your website covers, the right information is readily available in a format that AI easily understands. Here's what happens automatically every time you publish your site. Now, a fresh AI friendly file is created behind the scenes. It includes your live pages, including things like blog posts, product pages, and multi-language versions of your pages. If you have those, it skips over drafts or no index pages. Keeping the good stuff front and center. This update for journey care sites is a really big deal because most websites don't have this yet, but your site does, which means that AI tools are more likely to represent your organization accurately, link to your content, and present your brand in a clear and professional way. We also hope it serves as another sign that the Journey Care Team is helping you stay future ready. As the world changes, marketing evolves and consumer expectations shift. As always, if you have any questions, please reach out. Our team is here to help.