News & Updates
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Enhanced Notes Actions
June 11, 2026
JourneyCARE workflows now support the latest contact note enhancements, allowing you to add optional note titles and color coding when using the Add Notes action. This update helps teams create more structured and visually organized notes directly from workflows, while maintaining full compatibility with existing automations since the new fields are optional. These improvements make it easier to add context and keep contact records more organized without disrupting your current setup.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
