News & Updates
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Courses Experience Updates
September 14, 2026
Managing courses and supporting learners now comes with a few helpful improvements. You can access a contact's Course Progress directly from their Offers section, taking you straight to Member Analytics without navigating through multiple screens. Shared course and lesson links also return learners to the exact content they were trying to access after signing in, instead of sending them back to the course library. For content delivery, you can now use Drip Hours to release lessons between 1–23 hours after enrollment or course access, giving you more flexibility for onboarding, coaching, and time-sensitive training.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
