News & Updates
Innovating every single day to help you attract, engage, and serve your members
Make Course Content More Personalized
December 9, 2024
New custom values have been added in the JourneyCARE LMS which allow you to utilize four new types of custom values for deeper personalization of your learning experiences.
You can now integrate references to:
- Contact-specific fields from the database
- Date and time references
- Course-specific references such as category titles and lesson titles
- Information about your organization from your account settings
At this same time, a number of performance optimizations have also rolled out, including enhanced HPA, CPU, memory, and connection pooling. This behind-the-scenes work keeps the system running in tip-top condition for both you and your learners!
We’ve rolled out a series of user experience improvements designed specifically to enhance your members’ mobile shopping experience. From product discovery to post-purchase, everything’s been fine-tuned to be faster, cleaner, and easier to use. Here’s what’s new: Product Ratings, Simplified: We’ve added a single star emoji with rating count at the bottom left of each product image—streamlined and easier to scan. Smarter Sort & Filter: The filter experience has been completely redesigned with a more intuitive layout—and we’ve fixed the price filter overflow issue on smaller screens. Dropdown Display Fixes: Dropdowns in the “Create Review” section now behave as expected—no more overflow issues on mobile. Cart Drawer Upgrade: Better organization for subscription info and error messages makes the cart drawer more user-friendly. R edesigned Cart Page: We reorganized cart item details for a cleaner, more digestible look. Checkout Page Summary: A new accordion-style cart summary lets customers easily toggle cart details during checkout. Better Coupon Placement: The coupon field is now conveniently located near the subtotal and total, right where your customers expect it. Thank You Page Refinement: We’ve rearranged the layout to improve visibility and give your customers a more polished post-purchase experience. These updates are all about removing friction and helping your shoppers glide from product discovery to checkout, especially on mobile.
This latest update to JourneyCARE provides your organization with more flexibility when it comes to collecting payments. You now have the option to pass on credit card processing charges, or other miscellaneous fees, to the person making the payment. With just a quick setting, you can ensure your association isn't absorbing extra costs. To take advantage of this new capability, go to your Payment Settings and look for the section for Miscellaneous Fees. Turn it on, set your percentage, choose a label (like “Processing Fee”), and decide exactly where you want that fee to show up. Just check the boxes and you're good to go! The fee is automatically calculated based on the transaction amount and shows up as a separate line item during checkout, so everything stays transparent for your members and supporters. A couple of things to keep in mind: This applies to new transactions only. Nothing changes on invoices that have already been sent out or payment plans that are already in place. Also, it is very important to know that the rules around credit card processing fees are different in different states and local jurisdictions. So know what rules impact you based on your organization's location or where your customer transactions occur. In the future, we're planning to expand this capability to more areas like Ecommerce and mobile point-of-sale. Plus, we plan to allow you to set different fees by channel and provider, so watch for future updates on that.
