News & Updates

Innovating every single day to help you attract, engage, and serve your members

Conditional Sections in Emails
November 22, 2024

While it's always been possible to segment emails and send different emails to different people in your database, you can now use ONE email and simply show each person the elements of the email that are right for them


This allows you to show special offers only to members, show different content to people who have already registered for an event vs. those who haven't yet signed up, etc.


The result is more personalized and powerful email marketing!

June 19, 2025
We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.
June 18, 2025
A new trigger is available to you in Workflows: Subscription Paused . This means that you can automatically take action whenever a membership is paused instead of canceling. Pausing is a way to give a member a break without completely breaking their subscription. Previously, a membership had to be completely cancelled and then repurchased, so this is just another way to give you more flexibility around how you manage your member journey.
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