News & Updates
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Configure Stripe Payment Methods directly in JourneyCARE
March 17, 2025
If your organization is using Stripe, you've likely noticed that Stripe continues to roll out all sorts of different payment methods that can be used at check-out, including common methods like Apple Pay and Google Pay, as well as a bunch of options that may not be relevant to your audience.
You can now remove those payment options directly inside of JourneyCARE instead of having to log into your Stripe account to do it.
Simply go to Payments in JourneyCARE, click on Integrations and then Stripe. You'll then see Manage Payment Options. Toggle any that you do not wish to use to the "off" position.
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
