News & Updates
Innovating every single day to help you attract, engage, and serve your members
Community Comment Management
June 11, 2026
We've expanded Social Planner's Comment Management to include Community comments, allowing you to view and reply to community conversations directly from one centralized inbox. You can now manage engagement across Communities, Facebook, Instagram, LinkedIn, and TikTok without switching between platforms. With support for profile mentions and real-time syncing with native platforms, it's easier than ever to stay connected, respond faster, and maintain consistent communication across all your channels.
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
