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Choose email template for certificates sent manually
April 18, 2025

You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels.


How to Use


  • Choose your preferred email template during the manual certificate sending process.
  • Customize the email subject for added personalization.


If no template is selected, the system will automatically use your default template set in the Client Portal settings.


This update brings more flexibility and personalization to how you deliver certificates to your members!

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