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Choose email template for certificates sent manually
April 18, 2025
You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels.
How to Use
- Choose your preferred email template during the manual certificate sending process.
- Customize the email subject for added personalization.
If no template is selected, the system will automatically use your default template set in the Client Portal settings.
This update brings more flexibility and personalization to how you deliver certificates to your members!
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
