News & Updates
Innovating every single day to help you attract, engage, and serve your members
Chats & DM's available in Communities
October 22, 2024
Upleveling the interactivity in Communities, we now have Chat capabilities.
This means that your members can now directly communicate with each other privately instead of posting for all to see in the group.
Exchange photos, files, GIFs, and more to make your conversations more dynamic.
Enable push notifications on your app to get real-time alerts for new messages. Or if a member prefers not to participate in group chats, they can disable this feature or block a specific user to prevent messages from being received from that person.
This is an exciting new advancement that will make your community feel even more engaging for your members.
Our team can't wait to hear what you think about this latest feature drop!
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
