News & Updates
Innovating every single day to help you attract, engage, and serve your members
Chats & DM's available in Communities
October 22, 2024
Upleveling the interactivity in Communities, we now have Chat capabilities.
This means that your members can now directly communicate with each other privately instead of posting for all to see in the group.
Exchange photos, files, GIFs, and more to make your conversations more dynamic.
Enable push notifications on your app to get real-time alerts for new messages. Or if a member prefers not to participate in group chats, they can disable this feature or block a specific user to prevent messages from being received from that person.
This is an exciting new advancement that will make your community feel even more engaging for your members.
Our team can't wait to hear what you think about this latest feature drop!
Dashboards and Custom Reports now have a more unified look and feel, making it easier to move between reporting tools without adjusting to different layouts. You can turn on the refreshed experience from Settings → Labs by enabling "Dashboard and custom reporting – UI consistency update," after which it loads automatically when you open Dashboards or Custom Reports. Charts, widgets, filters, metric builders, report pages, and scheduling screens all follow the same visual design, with more consistent loading, error states, spacing, and controls. Your existing dashboards, reports, data, and custom metrics remain unchanged—the update focuses on creating a smoother, more consistent experience across reporting.
Creating ads across multiple platforms is more flexible with Custom Values built directly into eligible ad copy fields. You can add reusable details like your business name, location, phone number, offer name, or support email across Meta, Google, and LinkedIn campaigns. Before publishing, JourneyCARE resolves these values in the preview, flags missing or invalid entries, and lets you map any values that still need attention—making it easier to reuse templates, keep messaging consistent, and reduce repetitive copy updates.
