News & Updates
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Campaign Statistics Upgrades
April 22, 2025
Campaign statistics reporting got a little TLC from the development team recently with a few new upgrades rolling out.
- Overall Summary section has been added for quick insights.
- Engagement Analysis is available over a customizable 90-day window.
- Conversions Over Time provides you with a visual graph to track revenue trends.
Our goal always is to provide you with the most complete picture we can at a glance. We hope you find these latest enhancements to be helpful!
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
