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Visual refresh for bulk actions
March 5, 2025
The Bulk Action page - a hidden gem - just got a facelift including improved statistics visibility, a refined status display with color-coded indicators, advanced filtering options, and robust error handling.
What's New?
- Redesigned Layout: A cleaner, more intuitive interface that improves readability and navigation.
- Improved Statistics: Instant access to key metrics including total processed actions, success counts, and error details.
- Refined Status Indicators: Color-coded status display (โ Green for Completed, ๐ด Red for Cancelled, ๐ต Blue for In Progress) with real-time updates.
- Backward Compatibility: Full support for bulk actions executed using the legacy architecture.
- Advanced Filtering: New filters for action type, status, users, and date range. Filtered views can be shared via URL for quick access.
- Enhanced Action Management: Confirmation modals and notifications when canceling, reverting, pausing, or resuming actions ensure users make informed choices.
- Robust Error Handling: Immediate error notifications with details and troubleshooting steps to help resolve issues quickly.
Enabling the new view requires going to Labs and toggling on "New Contacts Bulk Action Page".
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
