News & Updates
Innovating every single day to help you attract, engage, and serve your members
Social planner enhancements rolled out
January 10, 2025
We have several new enhancements that have rolled out for the Social Planner feature in JourneyCARE.
- LinkedIn PDFs are no longer constrained to A4 size.
- Warnings are now collapsed by default and expand when clicked.
- For TikTok business accounts, user can now select any privacy level (previously restricted to public only)
- For Personal TikTok accounts, users can use up to 2,200 characters as captions.
- Updated instructions provide guidance for how to best use the Category Queue feature.
- Moving forward, any items imported using a templated library will be marked with the source “Template” making t
- The Content tab now displays icons, improving visual clarity and ease of navigation.
JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.
We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.
