News & Updates

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Social planner enhancements rolled out
January 10, 2025

We have several new enhancements that have rolled out for the Social Planner feature in JourneyCARE.


  • LinkedIn PDFs are no longer constrained to A4 size.
  • Warnings are now collapsed by default and expand when clicked.
  • For TikTok business accounts, user can now select any privacy level (previously restricted to public only)
  • For Personal TikTok accounts, users can use up to 2,200 characters as captions.
  • Updated instructions provide guidance for how to best use the Category Queue feature.
  • Moving forward, any items imported using a templated library will be marked with the source “Template” making t
  • The Content tab now displays icons, improving visual clarity and ease of navigation.
November 3, 2026
You can now save both existing and newly created QR codes directly to Apple Wallet or Google Wallet for quick access during in-person interactions. Each wallet pass includes helpful details about the QR code’s type, destination, and associated location, making it easier to identify the right code without searching through your photo gallery. Passes are designed for each wallet, so their appearance differs between the two. For example, a Profile Image is supported on Apple Wallet but not on Google Wallet. Agency branding currently appears in the pass header by default and can’t be turned off yet, though an option to make it optional is planned for a future update.
November 3, 2026
You can now add a unique Message ID to webhook payloads for email opens and clicks, making it easier to connect engagement activity to the exact email that generated it. In a workflow that starts with the Email Events trigger, open the Send Webhook action and select Message ID from the custom value picker when you build the payload. The ID stays the same for repeat opens or clicks on the same message, while different emails receive different IDs. Email Opened still fires on every open, but the ID gives your external system a reliable way to dedupe repeat activity. This helps you build more accurate external reports and identify engagement with specific campaigns.
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