News & Updates

Innovating every single day to help you attract, engage, and serve your members

Social planner enhancements rolled out
January 10, 2025

We have several new enhancements that have rolled out for the Social Planner feature in JourneyCARE.


  • LinkedIn PDFs are no longer constrained to A4 size.
  • Warnings are now collapsed by default and expand when clicked.
  • For TikTok business accounts, user can now select any privacy level (previously restricted to public only)
  • For Personal TikTok accounts, users can use up to 2,200 characters as captions.
  • Updated instructions provide guidance for how to best use the Category Queue feature.
  • Moving forward, any items imported using a templated library will be marked with the source “Template” making t
  • The Content tab now displays icons, improving visual clarity and ease of navigation.
April 28, 2026
A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.
April 28, 2026
If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.
More Posts