News & Updates

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Redesigned Activity Stream
April 30, 2025

If you're not yet seeing the fresh new look of the Activity Stream in your Contacts, activate this enhancement in Labs.


The new design is a continuous feed with with distinct icons, date groupings, clickable cards, and backend optimizations ~delivering faster load times and a cleaner interface.


What’s New?

  • New Event Icons: Each activity type (calls, emails, notes, etc.) has its own icon for instant recognition.
  • Date Groupings: Activities are grouped under headings like “Today” and “Yesterday” for chronological clarity.
  • Clickable Event Cards: Each card shows title, timestamp, campaign/source labels, and links.
  • Database Optimizations: Under-the-hood improvements yield quicker loads, faster processing, and more reliable data.
  • Responsive Design: Enhanced interaction and layout consistency on desktop and tablet screens.


Why This Matters?

  • Performance Boost: Faster page loads and smoother scrolling thanks to optimized queries and indexing.
  • Reduced Clutter: Clear icons and date headers make it easy to scan for specific events.
  • Increased Productivity: Click-through cards get you to detailed interaction data in one tap, keeping you in context.
December 5, 2025
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
December 3, 2025
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
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