News & Updates
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Redesigned Activity Stream
April 30, 2025
If you're not yet seeing the fresh new look of the Activity Stream in your Contacts, activate this enhancement in Labs.
The new design is a continuous feed with with distinct icons, date groupings, clickable cards, and backend optimizations ~delivering faster load times and a cleaner interface.
What’s New?
- New Event Icons: Each activity type (calls, emails, notes, etc.) has its own icon for instant recognition.
- Date Groupings: Activities are grouped under headings like “Today” and “Yesterday” for chronological clarity.
- Clickable Event Cards: Each card shows title, timestamp, campaign/source labels, and links.
- Database Optimizations: Under-the-hood improvements yield quicker loads, faster processing, and more reliable data.
- Responsive Design: Enhanced interaction and layout consistency on desktop and tablet screens.
Why This Matters?
- Performance Boost: Faster page loads and smoother scrolling thanks to optimized queries and indexing.
- Reduced Clutter: Clear icons and date headers make it easy to scan for specific events.
- Increased Productivity: Click-through cards get you to detailed interaction data in one tap, keeping you in context.
You can now save both existing and newly created QR codes directly to Apple Wallet or Google Wallet for quick access during in-person interactions. Each wallet pass includes helpful details about the QR code’s type, destination, and associated location, making it easier to identify the right code without searching through your photo gallery. Passes are designed for each wallet, so their appearance differs between the two. For example, a Profile Image is supported on Apple Wallet but not on Google Wallet. Agency branding currently appears in the pass header by default and can’t be turned off yet, though an option to make it optional is planned for a future update.
You can now add a unique Message ID to webhook payloads for email opens and clicks, making it easier to connect engagement activity to the exact email that generated it. In a workflow that starts with the Email Events trigger, open the Send Webhook action and select Message ID from the custom value picker when you build the payload. The ID stays the same for repeat opens or clicks on the same message, while different emails receive different IDs. Email Opened still fires on every open, but the ID gives your external system a reliable way to dedupe repeat activity. This helps you build more accurate external reports and identify engagement with specific campaigns.
