News & Updates
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More subscription management options for members
January 29, 2025
An exciting new upgrade has rolled out for your member portal. Now, your members can easily manage, update, or remove cards directly from their Portal account, ensuring that their subscription experience is more seamless and secure.
What's New?
- Viewing All Cards:
The user can now view a comprehensive list of all the cards they have used for various subscriptions, making it easier to manage payment methods in one place.
- Deleting Cards:
Users can delete cards they no longer wish to use for future payments. However, if a card is already linked to an active subscription, an alert will notify the user about this before proceeding with the deletion.
- Updating Card Details: Users can conveniently update their card details through a secure “Payment Link,” ensuring their payment information stays accurate and up-to-date without manual edits.
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
