News & Updates

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Imagine Print Mail as Easy as Email
December 13, 2024

JourneyCARE's built-in direct mail feature allows you to design and automatically send postcards, marketing flyers, fundraising letters and more!


When email inboxes feel crowded and social media posts being lost in the algorithms, getting into someone's physical mailbox provides a noticeably different touch point.


You can use direct mail to send out hundreds of "Save the Date" postcards for your upcoming conference, or automatically send a "Welcome Aboard" postcard or "Donation Thank You" letter as part of a workflow for a single contact.


If this is a feature you'd like to explore, just get in touch with our support team and we'll add it to your JourneyCARE account (at NO extra charge). You'll pay only printing/postage per piece you send at rates you'll find to be quite competitive.

Media File Preview

July 24, 2026
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.

Social Image Alt

July 24, 2026
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
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