News & Updates

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Imagine Print Mail as Easy as Email
December 13, 2024

JourneyCARE's built-in direct mail feature allows you to design and automatically send postcards, marketing flyers, fundraising letters and more!


When email inboxes feel crowded and social media posts being lost in the algorithms, getting into someone's physical mailbox provides a noticeably different touch point.


You can use direct mail to send out hundreds of "Save the Date" postcards for your upcoming conference, or automatically send a "Welcome Aboard" postcard or "Donation Thank You" letter as part of a workflow for a single contact.


If this is a feature you'd like to explore, just get in touch with our support team and we'll add it to your JourneyCARE account (at NO extra charge). You'll pay only printing/postage per piece you send at rates you'll find to be quite competitive.

September 14, 2026
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
September 14, 2026
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
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