News & Updates

Innovating every single day to help you attract, engage, and serve your members

JourneyCARE Helps You Save - Upcoming Postage Increase
June 10, 2025

Just a quick heads up for those of you who use JourneyCARE to send conference postcards, annual reports, donor letters, etc.


We are expecting to see a USPS postage rate increase coming in mid-July - July 14th. This upcoming change will result in an average increase of about 7% across various mail formats. It will be important to factor this into your direct mail planning. 


Our direct mail partner, Postalytics, will be publishing detailed pricing updates within the next couple of weeks to help you prepare. 


In the meantime, remember that you can PRE-PURCHASE mail credits that are good to use for a full year. This means that you lock in current postage pricing and help control your costs. 


If this is of interest, you can purchase credits inside your JourneyCARE account.

Certificate Builder Enhancements

September 10, 2025
If you haven't designed a certificate lately in JourneyCARE, you'll want to pop in and take a look. Some new enhancements have rolled out in the builder that we think you're going to like. One of the big changes is that you can now customize the size of your Certificate, so if you want people to be able to print out the Certificate onto standard US letter-size or A4, now you can do that. But you'll also find zippy responsiveness and new design elements that you can use like shapes and icons. Check it out and let us know what you think!

Tax Rate Accuracy to 4 Digits

September 9, 2025
This may seem like a tiny little update, but if you've ever run into th is limitation, you'll understand that it's a big deal. You can now display and calculate tax rates to four digits. This provides greater accuracy in your calculations. The change will be seen across the entire platform, including invoices, receipts, check-outs, and exports. It impacts only new transactions, not purchases made before this update.
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