News & Updates

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JourneyCARE Helps You Save - Upcoming Postage Increase
June 10, 2025

Just a quick heads up for those of you who use JourneyCARE to send conference postcards, annual reports, donor letters, etc.


We are expecting to see a USPS postage rate increase coming in mid-July - July 14th. This upcoming change will result in an average increase of about 7% across various mail formats. It will be important to factor this into your direct mail planning. 


Our direct mail partner, Postalytics, will be publishing detailed pricing updates within the next couple of weeks to help you prepare. 


In the meantime, remember that you can PRE-PURCHASE mail credits that are good to use for a full year. This means that you lock in current postage pricing and help control your costs. 


If this is of interest, you can purchase credits inside your JourneyCARE account.

October 2, 2026
You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.
October 2, 2026
You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.
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