News & Updates
Innovating every single day to help you attract, engage, and serve your members
Expanded moderation options
February 3, 2025
While we hope your Community members are helpful in their contributions, we understand that it's possible that you need to remove a member at some point due to inappropriate posting.
When doing so, you'll now see an option to not only ban the member, but also delete all content that has been posted by that user.
This update makes it easier for you to get rid of spam or inappropriate content in one fell swoop, rather than having to delete every post/comment individually.
Clients often ask about ways to boost engagement inside their community groups and we always say that you need to show them what they are missing! Now there is a super easy and automated way to do that with Community Newsletters! The newsletter feature is a digest of your trending posts and hot topics, send out automatically to all group members on the frequency you choose. Members can control whether they receive the digest from their Notification settings. A group administrator does need to go into the Settings to turn this feature on and choose how often you'd like it to go out - Daily, Weekly, Bi-Weekly, or Monthly.
If your organization uses Notion, ClickUp, or AirTable for project management or other purposes, you'll likely be excited to know that JourneyCARE now connects instantly to all three. This means you can seamlessly pass information back and forth between these software platforms without using third party middleware like Zapier. We'd love to hear how you use this new capability. Drop a line and let us know!
