News & Updates
Innovating every single day to help you attract, engage, and serve your members
Expanded moderation options
February 3, 2025
While we hope your Community members are helpful in their contributions, we understand that it's possible that you need to remove a member at some point due to inappropriate posting.
When doing so, you'll now see an option to not only ban the member, but also delete all content that has been posted by that user.
This update makes it easier for you to get rid of spam or inappropriate content in one fell swoop, rather than having to delete every post/comment individually.
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
