News & Updates
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Enhanced terms and conditions for Forms
March 21, 2025
If you've ever added a phone number field to a form in JourneyCARE, you've probably noticed that the system automatically adds a "Terms & Conditions" checkbox with suggested language that you can edit.
Now, you'll notice that there are actually 2 separate checkboxes added. This is because the A2P 10DLC approval requirements for texting have changed and organizations must now have separate opt-ins for transactional messages and promotional messages.
Consent choices are recorded in the "Terms & Conditions" column in the submission results.
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
