News & Updates

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Customize certificate expiration reminders
January 16, 2025

Do you offer certifications that expire?


Now there's an easy way to set up expiration reminders without needing to build out an entire workflow.


  • Locate the certificate template wherein you want to add expiry option.
  • Click 3 dots > Set Expiry and choose a relevant date to modify your preferences.
  • For a selected date, you can choose whether you want 2 reminder emails to go out or 1 and toggle them on/off.
  • Add all relevant days for each reminder email. All emails will be sent out after the number of days that are added.
  • The same can be done for all certificates under Issued certificate tab for individual level customization
June 24, 2025
JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.
June 19, 2025
We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.
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