News & Updates
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Customize certificate expiration reminders
January 16, 2025
Do you offer certifications that expire?
Now there's an easy way to set up expiration reminders without needing to build out an entire workflow.
- Locate the certificate template wherein you want to add expiry option.
- Click 3 dots > Set Expiry and choose a relevant date to modify your preferences.
- For a selected date, you can choose whether you want 2 reminder emails to go out or 1 and toggle them on/off.
- Add all relevant days for each reminder email. All emails will be sent out after the number of days that are added.
- The same can be done for all certificates under Issued certificate tab for individual level customization
We've enhanced the Email Action to make attachments in JourneyCARE more convenient and efficient. You can now attach files directly from the Media Library or upload files from your local device when configuring a Send Email action. This update helps streamline your workflow by allowing you to reuse existing assets, eliminating the need to repeatedly upload the same files, while also providing the flexibility to choose between stored files and new uploads.
We've improved the course experience in JourneyCARE with video auto-play, a new "Up Next" lesson preview, and smarter lesson completion tracking for both video and text lessons. Course creators can now enable auto-start, auto-play, and auto-complete settings at the course level and apply them across multiple courses. These enhancements create a smoother learning journey, reduce manual actions, and provide more reliable progress tracking for learners.
