News & Updates

Innovating every single day to help you attract, engage, and serve your members

Accessibility Enhancements for URL Redirects
May 9, 2025

In recent months, the JourneyCARE platform has been undergoing a series of changes to maximize accessibility for administrators, including language translation for key functionality and also adding compatibility for accessibility tools like screen readers and keyboard navigation.


The goal, of course, is to create a more seamless and equitable experience for your administrators.


The latest component to be impacted by these changes is the URL redirect feature. This interface now allows for url redirects to be more easily created by those using assistive technologies.

June 19, 2025
We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.
June 18, 2025
A new trigger is available to you in Workflows: Subscription Paused . This means that you can automatically take action whenever a membership is paused instead of canceling. Pausing is a way to give a member a break without completely breaking their subscription. Previously, a membership had to be completely cancelled and then repurchased, so this is just another way to give you more flexibility around how you manage your member journey.
More Posts