News & Updates
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Access JourneyCARE media library from Mobile App
February 24, 2025
Managing media across various business operations - like conversations, contracts, and social planning - often means navigating disorganized storage, scattered files, and time-consuming searches.
We are excited to unveil the all-new Media Library on the admin mobile app! This feature allows on-the-go flexibility for all your media needs.
Benefits:
- Centralized Media Management: Easily upload, store, and access all media types—images, videos, PDFs, and more—in one unified location.
- Enhanced Organization: Categorize and manage media seamlessly, reducing the need to switch between apps or external storage.
- Cross-Module Integration: The Media Library will connect with key features like Social Planner and Conversations, enabling streamlined media usage across the platform.
- Time-Saving Efficiency: Quick search and filter options enable users to find files instantly, boosting productivity during daily tasks.
- Seamless Upload Experience: Directly upload media from the gallery, files app, or camera without any interruptions, simplifying the process.
To access the new feature on the mobile app, be sure you are using LeadConnector v3.92.1 and above.
Click on the "hamburger menu" on the top left of the screen and select Media Library. Choose to upload files directly from your gallery, camera, or phone files.

This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!

There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.

