News & Updates

Innovating every single day to help you attract, engage, and serve your members

Access JourneyCARE media library from Mobile App
February 24, 2025

Managing media across various business operations - like conversations, contracts, and social planning - often means navigating disorganized storage, scattered files, and time-consuming searches.


We are excited to unveil the all-new Media Library on the admin mobile app! This feature allows on-the-go flexibility for all your media needs.


Benefits:


  • Centralized Media Management: Easily upload, store, and access all media types—images, videos, PDFs, and more—in one unified location.
  • Enhanced Organization: Categorize and manage media seamlessly, reducing the need to switch between apps or external storage.
  • Cross-Module Integration: The Media Library will connect with key features like Social Planner and Conversations, enabling streamlined media usage across the platform.
  • Time-Saving Efficiency: Quick search and filter options enable users to find files instantly, boosting productivity during daily tasks.
  • Seamless Upload Experience: Directly upload media from the gallery, files app, or camera without any interruptions, simplifying the process.


To access the new feature on the mobile app, be sure you are using LeadConnector v3.92.1 and above.


Click on the "hamburger menu" on the top left of the screen and select Media Library. Choose to upload files directly from your gallery, camera, or phone files.

September 14, 2026
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
September 14, 2026
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
More Posts