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Access JourneyCARE media library from Mobile App
February 24, 2025
Managing media across various business operations - like conversations, contracts, and social planning - often means navigating disorganized storage, scattered files, and time-consuming searches.
We are excited to unveil the all-new Media Library on the admin mobile app! This feature allows on-the-go flexibility for all your media needs.
Benefits:
- Centralized Media Management: Easily upload, store, and access all media types—images, videos, PDFs, and more—in one unified location.
- Enhanced Organization: Categorize and manage media seamlessly, reducing the need to switch between apps or external storage.
- Cross-Module Integration: The Media Library will connect with key features like Social Planner and Conversations, enabling streamlined media usage across the platform.
- Time-Saving Efficiency: Quick search and filter options enable users to find files instantly, boosting productivity during daily tasks.
- Seamless Upload Experience: Directly upload media from the gallery, files app, or camera without any interruptions, simplifying the process.
To access the new feature on the mobile app, be sure you are using LeadConnector v3.92.1 and above.
Click on the "hamburger menu" on the top left of the screen and select Media Library. Choose to upload files directly from your gallery, camera, or phone files.
We’ve expanded the Media Library to make reviewing your files faster and easier. You can now preview a wider variety of file types including PDFs, Word documents, Excel and CSV files, audio files, text files, and supported 3D models directly in JourneyCARE without downloading them first. Just click Preview, and the correct viewer will open automatically, allowing you to quickly inspect your files and get back to work. It's a small quality-of-life improvement that streamlines your workflow and helps you find exactly what you need with fewer clicks.
Want to make your social posts more accessible without adding extra steps to your workflow? You can now add Alternative Text to images directly in JourneyCARE within the Social Planner! Simply upload your images, add a unique description to each one, and schedule or publish your post as you normally would. Whether you're sharing a single image or a carousel, each image can have its own custom alternative text, making your content more inclusive for visually impaired audiences while following accessibility best practices. Even better, Social Planner automatically sends alternative text to supported social platforms, so there's no need to make edits after publishing. It's an easy way to create more thoughtful, accessible content and all from one place.
