News & Updates

Innovating every single day to help you attract, engage, and serve your members

Orientation and dimension indicators added to Media Storage
April 17, 2025

Two key enhancements have been introduced to JourneyCARE's Media Storage functionality that make browsing and selecting images faster and more intuitive.


Now you can instantly identify image orientation and view exact pixel dimensions without needing to open each file.


While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance.


In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements.


These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork.


Note:  Dimensions of older images in your library may not be showing yet, but conversion is underway.

Enhanced Merge Action

December 24, 2025
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.

Build Workflows Faster Using AI

December 23, 2025
An awesome new AI enhancement has been added to JourneyCARE accounts which will make it even easier for organizations to automate member experience design and administrative tasks. Simply type in natural language what you are trying to build and the platform will attempt to create that automation for you. As an example, you could ask the AI to create a sequence of emails that triggers when a tag is added and spaces the emails a week apart. You could also specify what you'd like the emails to be about. In just a few moments, the entire workflow is generated, including draft text for the emails NOTE: The content of *anything* that the AI writes in JourneyCARE will be much stronger if you go into Marketing --> Brand Board --> Brand Voice and answer the questions there. It allows the AI to know more about your organization, audience, and communication preferences so that the messages that it writes for you are more on-target with what will work for you.
More Posts