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Build recipient segments directly in Email Campaigns
April 16, 2025
Introducing a new way of determining who should receive your email campaign!
Previously, it had been necessary to go into Contacts to pre-build a saved list so that you could target that specific list when you'd send an email blast.
Now, you can skip over that pre-build part and create your recipient list directly in you remail campaign.
This allows you to have quick, flexible targeted all in one place, even if the mix of recipients you are aiming to reach is complex.
How to Use:
- Open any campaign in new or edit mode
- Go to Send or Schedule Screen
- In Recipient section → Click Build Segments
- Add conditions using Tags, Contacts, Smart Lists or Segments
- Use AND/OR logic to combine rules
The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.
An awesome new AI enhancement has been added to JourneyCARE accounts which will make it even easier for organizations to automate member experience design and administrative tasks. Simply type in natural language what you are trying to build and the platform will attempt to create that automation for you. As an example, you could ask the AI to create a sequence of emails that triggers when a tag is added and spaces the emails a week apart. You could also specify what you'd like the emails to be about. In just a few moments, the entire workflow is generated, including draft text for the emails NOTE: The content of *anything* that the AI writes in JourneyCARE will be much stronger if you go into Marketing --> Brand Board --> Brand Voice and answer the questions there. It allows the AI to know more about your organization, audience, and communication preferences so that the messages that it writes for you are more on-target with what will work for you.
