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New Audio Formats Allowed in Media Library
June 13, 2025
This update introduces support for uploading audio files with the MIME type audio/wav, in addition to the previously supported audio/x-wav.
Purpose
- To expand file compatibility and improve user experience by ensuring broader support for audio uploads, particularly the commonly used audio/wav format.
What Changed
Before: Only the MIME type audio/x-wav was supported.
Now: The system now supports both audio/x-wav and audio/wav MIME types.
This update improves compatibility with different audio file exporters and recording tools that use audio/wav.

JourneyCARE now offers 2-facto r authentication for administrators via Authenticator apps like Google Authenticator, Microsoft Authenticator, Authy or Duo. You'll find the new option under Settings --> My Profile. Simply click the QR code that is provided using your preferred app and then enter the code that your app provides.

We’ve rolled out two enhancements to streamline your workflow on the social planner dashboard: New Socials Shortcut: You can now quickly access your Social Planner with the "Add Socials" shortcut directly from the dashboard. One-click access to streamline your posting workflow! Sticky Dropdown Actions: In the social accounts dropdown, the "Add Account" and "Add Group" options are now sticky—always visible at the bottom for easy access, no matter how many accounts you’ve added. Why it matters? Many users were unaware of how to start using the Social Planner or found the navigation buried. This shortcut reduces friction for new users and makes the Social Planner more discoverable and accessible for everyone. Also, when users had multiple social accounts or groups, key actions were pushed out of view, leading to confusion and extra scrolling. Making them sticky ensures that these critical actions are always visible, no matter how full the list gets.