News & Updates
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Video transcoding speed increases
February 18, 2025
Did you know that JourneyCARE offers expansive video hosting capabilities in each organization's subscription at no extra cost?
Videos can be up to 4 GB in size and are accepted in all major formats:
- avi
- QuickTime
- MP4
- MPEG
- Ogg
- Windows Media Video
- WebM video
And now, uploading those videos is faster than ever with average user wait time reduced from 2.2 minutes to a remarkable 0.6 minutes!
Just another example of the invisible work behind the scenes that happens to keep the system running in tip-top shape for you.

Staying in the area of workflows, math-based automations just got a big upgrade. You can now reuse calculation results directly in later steps of your workflows, without needing to store them in a custom field first. This makes it much easier to build workflows that adapt in real time, whether you’re tracking engagement, calculating totals, or guiding members down different paths based on their activity. You’ll be able to create more dynamic and personalized automations with less setup behind the scenes and fewer workarounds to make everything connect.

You can now pull files directly from Media Storage when building workflows, making it much easier to reuse the same assets across multiple automations. Instead of re-uploading files or pasting links over and over, you can simply select what you’ve already saved. Whether it’s a PDF, image, or other media, everything stays consistent and easy to manage. This change reduces repetitive work when you’re trying to stay consistent across your communications, especially when sharing resources, event materials, or member content through automated messages

