News & Updates
Innovating every single day to help you attract, engage, and serve your members
Email AI in Workflows
June 6, 2025
Sending Email via workflows just got smarter, faster, and easier - thanks to AI!
We’re thrilled to introduce Email Action AI, enabling users to generate Email with just a simple description.
No copywriting needed.
Simply describe your use-case and AI will write the Email for you.
How to Use It?
- Select: Choose "Send Email" action in your workflow.
- Activate AI: Click "Write with AI" to open the AI assistant.
- Describe: Input your desired functionality (e.g., "Write a promotional Email asking user to utilise holiday season discount and purchase Christmas themed merchandise.").
- Tone: Select tone of your Email. (Optional - default is neutral tone)
- Generate: Click Generate and let AI craft the Email for you.
You can now create custom Badges in your JourneyCARE account. You'll find this feature in the same area as Certificates. Simply design your badge and use the "Issue Certificate" action to automatically send the badge. You'll find that both badges and certificates are available in the dropdown where you choose which item to send.
A new trigger is available to you in Workflows: Subscription Paused . This means that you can automatically take action whenever a membership is paused instead of canceling. Pausing is a way to give a member a break without completely breaking their subscription. Previously, a membership had to be completely cancelled and then repurchased, so this is just another way to give you more flexibility around how you manage your member journey.
